Service Consultant

Hyundai Group

Augusta (GA)

On-site

USD 40,000 - 60,000

Full time

6 days ago

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Benefits offered by this job

Paid Time Off

Health Benefits

SPIFF programs

Family-owned dealer group

Job summary

Hyundai Motor America in Augusta, GA seeks a Service Consultant to initiate automotive services and repairs, verify warranty coverage, develop estimates, and write repair orders. You will maintain customer records and ensure clear communication between customers and technicians.

The ideal candidate has 1–3 years of experience, a High School diploma, and excels at translating service needs into actionable tasks while providing excellent customer service in a busy dealership environment.

Qualifications

High school diploma or equivalent required.
1–3 years experience in auto service advisory.
Strong communication between customers and technicians.

Responsibilities

As a service consultant, initiate automotive services and repairs based on vehicle performance.
Verify warranty and service contract coverage and develop estimates.
Write repair orders and maintain customer records.
Act as liaison to ensure customer needs are understood by technicians.

Skills

Customer communication

Repair order writing

Estimate development

Warranty knowledge

Education

High School

Job description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information