Service Concierge & Vehicle Care Specialist

Springdalechryslerdodge; Springdale, Northern (AR, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

McLarty Daniel Dodge Chrysler Jeep Ram Fiat of Springdale in Springdale, AR is seeking a Service Advisor to sell and schedule service work in the dealership's service department. You will greet customers, gather vehicle data, write repair orders, provide cost estimates, and communicate with technicians about repairs, ensuring smooth workflow and customer satisfaction.

This role emphasizes accurate documentation, timely updates, and opportunities to contribute to service marketing and process

Qualifications

• Experience in automotive service environment preferred.
• Strong interpersonal and telephone skills.
• Ability to gather vehicle data and explain repairs clearly.

Responsibilities

• Sells and schedules service work in the service department.
• Greets customers and obtains vehicle information.
• Writes up repair orders and documents customer concerns.
• Test drives with customers or routes to technician as needed.
• Provides cost estimates for labor and parts and secures approvals.
• Maintains customer communication on progress and changes to estimates.
• Supports service marketing initiatives and quality control.

Skills

Customer service

Communication

Schedule coordination

Job description

McLarty Daniel Dodge Chrysler Jeep Ram Fiat of Springdale in Springdale, AR is seeking a Service Advisor to sell and schedule service work in the dealership's service department. You will greet customers, gather vehicle data, write repair orders, provide cost estimates, and communicate with technicians about repairs, ensuring smooth workflow and customer satisfaction.

This role emphasizes accurate documentation, timely updates, and opportunities to contribute to service marketing and process