Front Desk & Customer Experience Associate - Dealership

Springdalechryslerdodge; Springdale, Northern (AR, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Admin McLarty Daniel Dodge Chrysler Jeep Ram Fiat of Springdale in Springdale, AR is seeking an administrative assistant to greet customers, route calls, and handle basic inquiries. The role includes directing customers, taking messages, and performing clerical duties with confidentiality.

Responsibilities include directing customers to the correct department, handling incoming calls, and assisting with open repair orders while maintaining a professional and neat work environment.

Qualifications

• Greets customers and determines the nature of their visit.
• Directs customers to the correct department and notifies the appropriate person that a customer is waiting.
• Answers incoming phone calls and takes thorough messages.
• Communicates with customers and visitors in a professional, friendly and efficient manner.
• Maintains privacy of customer information.
• Maintains a professional attitude with co-workers, customers, vendors.
• Follows the dress code and keeps a clean, neat work area.
• Reports on time to work and follows the schedule.

Responsibilities

• Receives callers at the dealership, determines their needs and directs them to the appropriate destination.
• Directs callers to the correct department or person and takes messages when needed.
• Answers basic inquiries and provides information to callers.
• Performs clerical duties and opens repair orders as required.
• Maintains up-to-date with HR trainings and other required trainings.

Job description

Admin McLarty Daniel Dodge Chrysler Jeep Ram Fiat of Springdale in Springdale, AR is seeking an administrative assistant to greet customers, route calls, and handle basic inquiries. The role includes directing customers, taking messages, and performing clerical duties with confidentiality.

Responsibilities include directing customers to the correct department, handling incoming calls, and assisting with open repair orders while maintaining a professional and neat work environment.