Service Advisor: Customer Care & Vehicle Scheduling

Impala Limited; Bentonville (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

McLarty Daniel Chrysler Dodge Jeep in Bentonville, AR is seeking a Service Advisor to schedule and sell needed service work. The role involves greeting customers, collecting vehicle data, and preparing repair estimates to keep customers informed throughout the service process.

Responsibilities include coordinating with technicians, updating repair orders, and ensuring high customer satisfaction. The position is full-time and on-site at the dealership, with opportunities to contribute to service

Qualifications

• Experience in a automotive service environment preferred.
• Strong communication and problem-solving skills.
• Ability to upsell services when appropriate.

Responsibilities

• Schedules service appointments and verifies vehicle data.
• Greets customers and gathers vehicle information for repair orders.
• Produces accurate written estimates for labor and parts.
• Communicates progress and any changes to customers and records updates in the system.
• Maintains customer satisfaction by delivering timely service.

Skills

Customer service

Sales

Scheduling

Job description

McLarty Daniel Chrysler Dodge Jeep in Bentonville, AR is seeking a Service Advisor to schedule and sell needed service work. The role involves greeting customers, collecting vehicle data, and preparing repair estimates to keep customers informed throughout the service process.

Responsibilities include coordinating with technicians, updating repair orders, and ensuring high customer satisfaction. The position is full-time and on-site at the dealership, with opportunities to contribute to service