Auto Service Advisor: Concierge Customer Experience

M&L Chrysler Dodge Jeep Ram; Lexington (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(K)

Paid Holidays

Paid Vacation

Health, Dental and Vision insurance

Basic Life Insurance

Accident and Critical Illness coverage

Growth opportunities

Competitive pay plans

Job summary

M&L Chrysler Dodge Jeep Ram is seeking Service Advisors to enhance our growing Service department. As a key point of contact for customers, you will oversee the customer experience in the service lane, ensuring prompt and effective service.

Our dealership values happy employees as they lead to happy customers. We offer competitive pay plans, health insurance, and various other benefits to support your growth and success in this fast-paced environment.

Qualifications

• Must hold a high school diploma or equivalent.
• Excellent customer service skills required.
• Ability to learn new technology and service procedures.

Responsibilities

• Oversee flow of Drive Lane ensuring prompt and courteous service.
• Take ownership of the customer's experience and support inquiries.
• Distribute work efficiently among technicians.

Skills

Customer service skills

Communication skills

Basic computer skills

Team player

Education

High school diploma or equivalent

Job description

M&L Chrysler Dodge Jeep Ram is seeking Service Advisors to enhance our growing Service department. As a key point of contact for customers, you will oversee the customer experience in the service lane, ensuring prompt and effective service.

Our dealership values happy employees as they lead to happy customers. We offer competitive pay plans, health insurance, and various other benefits to support your growth and success in this fast-paced environment.