Dynamic Service Advisor | Commission + Career Growth

Mills Automotive Group; Gastonia (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive base salary + commission/bonus

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Ongoing training and career advancement opportunities

Employee vehicle purchase program

Job summary

An automotive dealership in Gastonia, North Carolina, is seeking a Service Advisor to be the primary point of contact for service customers. In this role, you'll ensure outstanding customer experiences by guiding clients through repairs and providing clear communication. The ideal candidate will have strong customer service skills, automotive experience, and a valid driver's license. The dealership offers competitive compensation, benefits, and opportunities for professional growth. If you thrive in fast-paced environments and want to make a difference, consider joining our team.

Qualifications

• 1-3 years of automotive service advising experience preferred.
• Valid driver’s license with a clean driving record.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and document repair needs accurately.
• Recommend maintenance and repairs based on technician findings.
• Provide clear estimates and timelines.
• Communicate updates throughout the service process.
• Coordinate with technicians for efficient workflow.
• Ensure customer satisfaction and follow up after service visits.

Skills

Strong communication skills

Customer service skills

Sales-minded

Organized and detail-oriented

Ability to multi-task

Job description

An automotive dealership in Gastonia, North Carolina, is seeking a Service Advisor to be the primary point of contact for service customers. In this role, you'll ensure outstanding customer experiences by guiding clients through repairs and providing clear communication. The ideal candidate will have strong customer service skills, automotive experience, and a valid driver's license. The dealership offers competitive compensation, benefits, and opportunities for professional growth. If you thrive in fast-paced environments and want to make a difference, consider joining our team.