Automotive Service Advisor — Growth, 401(k) Match, PTO

Scott Clark Honda; Charlotte (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

401(k) plan with company match

Medical, dental, and vision insurance

Paid time-off

Associate discounts on vehicle purchases, parts and service

Job summary

A reputable automotive dealer in Charlotte is seeking an Automotive Service Consultant to join their team. The ideal candidate will have strong customer service skills and a desire to help customers feel valued. This full-time role requires identifying and documenting vehicle services while ensuring a high standard of customer satisfaction. Competitive wages and numerous benefits like 401(k) and health insurance are included.

Qualifications

• Genuine desire for customers to feel valued and cared for.
• Ability to present information clearly to customers and colleagues.
• Must have a valid driver’s license with a clean driving record.

Responsibilities

• Identify, sell, and document service, maintenance, and repair work for customers.
• Participate in required training and meet dealership standards.
• Effectively document service concerns and accurately estimate service order pricing.

Skills

Customer service

Attention to detail

Computer proficiency

Communication skills

Education

High school diploma or equivalent

Associate’s degree or higher preferred

Tools

Reynolds and Reynolds or other service scheduling software

Job description

A reputable automotive dealer in Charlotte is seeking an Automotive Service Consultant to join their team. The ideal candidate will have strong customer service skills and a desire to help customers feel valued. This full-time role requires identifying and documenting vehicle services while ensuring a high standard of customer satisfaction. Competitive wages and numerous benefits like 401(k) and health insurance are included.