Service Clerk | Brookhaven, MS (37384)

Empire Truck Sales, LLC; Brookhaven (MS); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Exceptional Incentives & Benefits

In-House Training

Climate Controlled Environment

Medical/Dental/Vision/Life Insurance

Company paid Short-term and Long-term

Advancement Opportunities

Job summary

Empire Truck Sales, LLC in Brookhaven, MS is seeking a Service Clerk/Administrative Assistant to support the service team during night shifts. You will generate purchase orders, open and track work orders, maintain filing, and update customer profiles while delivering strong customer service.

Training includes payroll duties as you grow in the role. The ideal candidate has dealership or automotive retail exposure, proficiency in MS Office, and excellent communication skills to work with a team

Qualifications

• Strong customer communication skills with a client-facing focus.
• Detail-oriented and able to multitask in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Generate Purchase Orders.
• Open work orders and manage until invoiced.
• Maintain Service Department filing and records.
• Update customer profiles from work orders.
• Support payroll tasks as trained.
• Handle internal and external customer inquiries.

Skills

Customer communication

Multitasking

Attention to detail

Interpersonal communication

Problem solving

Team player

Education

GED or High School Diploma

Tools

Microsoft Office Suite

Word

Excel

Outlook

Job description

Job Details: Level: Experienced, Job Location: BROOKHAVEN - Empire Truck Sales, LLC - Brookhaven, MS 39601, Position Type: Full Time, Travel Percentage: None, Job Shift: Nights, Empire Truck Sales, LLC is one of the largest Freightliner/Western Star Heavy Truck Dealerships in the Southeast. Due to continued growth, we are looking for a Service Clerk/Administrative Assistantwith strong customer communication skills who is a self-starter and a quick learner to assist our service team.

Empire offers rewarding careers with a leader in the transportation industry. Grow with us as we continue to expand our state-of-the-art facilities and services. We are always looking for good people with a heart for serving others to join our team.

Responsibilities:

• Generate Purchase Orders
• Open work orders as directed by the Service Manager/Shop Foreman and maintain control until closed and invoiced
• Maintain Service Department filing and records
• Update customer profiles using information from customer work orders
• Be a team player, always happy to help a co-worker or assist with tasks outside of listed job duties
• Field internal and external customer inquiries to the Service Department
• Will be trained to handle payroll

Qualifications:

• Dealership experience or related industry is ideal (Service Departmentand/or AutomotiveRetail is highly preferred)
• Mechanical knowledge in automotive or diesel repair is beneficial
• Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programs
• Must be detail-oriented, organized, and can multitask in a fast-paced environment
• Excellent professional & interpersonal communication (verbal & written) skills
• Able to solve problems independently
• Able to work scheduled shift
• GED or High School Diploma

Benefits:

• Exceptional Incentives & Benefits
• In-House Training
• Climate Controlled Environment
• Medical/Dental/Vision/Life Insurance
• Company paid Short-term and Long-term Disability CoverageCompany 401k Plan
• Advancement Opportunities

Empire Truck Sales promotes a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, which include a background check and drug test upon offer acceptance.

Empire Truck Sales, LLC is an Equal Opportunity Employer