Service Clerk | Brookhaven, MS

Empire Truck Sales; Brookhaven (MS); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Company 401k Plan

In-House Training

Advancement Opportunities

Climate Controlled Environment

Drug-free Workplace

Job summary

Empire Truck Sales, LLC in Brookhaven, MS is seeking a Service Clerk/Administrative Assistant to support the service team with purchase orders, open work orders, invoicing, and customer communications.

The ideal candidate is a self-starter who is detail‑oriented, well organized, proficient in Microsoft Office, and capable of multitasking in a fast‑paced shop environment. Prior dealership or automotive retail exposure is a plus.

Qualifications

• Strong customer communication skills and professional interpersonal abilities.
• Detail-oriented, organized, and able to multitask in a fast-paced environment.
• Proficiency with Microsoft Office and basic payroll processes is preferred.

Responsibilities

• Generate Purchase Orders and open/track work orders until invoiced.
• Maintain service department records and update customer profiles.
• Handle inquiries and assist with payroll training as needed.

Skills

Customer service

Communication

Microsoft Office

Multitasking

Problem solving

Payroll training

Education

GED or High School Diploma

Tools

Microsoft Office Suite

Job description

Empire Truck Sales, LLC is one of the largest Freightliner/Western Star Heavy Truck Dealerships in the Southeast. Due to continued growth, we are looking for a Service Clerk/Administrative Assistant with strong customer communication skills who is a self-starter and a quick learner to assist our service team.Empire offers rewarding careers with a leader in the transportation industry. Grow with us as we continue to expand our state-of-the-art facilities and services. We are always looking for good people with a heart for serving others to join our team.Responsibilities:Generate Purchase OrdersOpen work orders as directed by the Service Manager/Shop Foreman and maintain control until closed and invoicedMaintain Service Department filing and recordsUpdate customer profiles using information from customer work ordersBe a team player, always happy to help a co-worker or assist with tasks outside of listed job dutiesField internal and external customer inquiries to the Service DepartmentWill be trained to handle payrollDealership experience or related industry is ideal (Service Department and/or Automotive Retail is highly preferred)Mechanical knowledge in automotive or diesel repair is beneficialProficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programsMust be detail-oriented, organized, and can multitask in a fast-paced environmentExcellent professional & interpersonal communication (verbal & written) skillsAble to solve problems independentlyAble to work scheduled shiftGED or High School DiplomaBenefits:Exceptional Incentives & BenefitsIn-House TrainingClimate Controlled EnvironmentMedical/Dental/Vision/Life InsuranceCompany paid Short-term and Long-term Disability CoverageCompany 401k PlanAdvancement OpportunitiesEmpire Truck Sales promotes a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, which include a background check and drug test upon offer acceptance.Empire Truck Sales, LLC is an Equal Opportunity Employer