Service Clerk | Slidell, LA

Empire Truck Sales; Heritage Subdivision (LA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Job summary

Empire Truck Sales, LLC in Louisiana is seeking a Service Clerk/Administrative Assistant to support the service team with excellent customer communication and organizational skills.

You will generate purchase orders, open and track work orders, maintain records, and update customer profiles. Proficiency in Microsoft Office and the ability to multitask in a fast-paced environment are essential.

Qualifications

• Strong customer communication and interpersonal skills.
• Able to multitask in a fast-paced environment.
• Detail-oriented and highly organized.
• Problem-solving ability and independence.

Responsibilities

• Generate Purchase Orders.
• Open work orders and monitor until closed and invoiced.
• Maintain Service Department filing and records.
• Update customer profiles from work orders.
• Field internal and external customer inquiries to the Service Department.
• Assistance with payroll training.
• Collaborate with team and assist with tasks beyond listed duties.

Education

GED or High School Diploma

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

Empire Truck Sales, LLC is one of the largest Freightliner/Western Star Heavy Truck Dealerships in the Southeast. Due to continued growth, we are looking for a Service Clerk/Administrative Assistant with strong customer communication skills who is a self-starter and a quick learner to assist our service team.Empire offers rewarding careers with a leader in the transportation industry. Grow with us as we continue to expand our state-of-the-art facilities and services. We are always looking for good people with a heart for serving others to join our team.Responsibilities:Generate Purchase OrdersOpen work orders as directed by the Service Manager/Shop Foreman and maintain control until closed and invoicedMaintain Service Department filing and recordsUpdate customer profiles using information from customer work ordersBe a team player, always happy to help a co-worker or assist with tasks outside of listed job dutiesField internal and external customer inquiries to the Service DepartmentWill be trained to handle payrollDealership experience or related industry is ideal (Service Department and/or Automotive Retail is highly preferred)Mechanical knowledge in automotive or diesel repair is beneficialProficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programsMust be detail-oriented, organized, and can multitask in a fast-paced environmentExcellent professional & interpersonal communication (verbal & written) skillsAble to solve problems independentlyAble to work scheduled shiftGED or High School DiplomaBenefits:Exceptional Incentives & BenefitsIn-House TrainingClimate Controlled EnvironmentMedical/Dental/Vision/Life InsuranceCompany paid Short-term and Long-term Disability CoverageCompany 401k PlanAdvancement OpportunitiesEmpire Truck Sales promotes a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, which include a background check and drug test upon offer acceptance.Empire Truck Sales, LLC is an Equal Opportunity Employer