Service Clerk

Truck Component Services; South Bend, Northern (IN, KY); Hybrid; USD 35,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, Dental and Basic Life

401K with employer contribution

Bi-weekly Pay Schedule

Career Development

Job summary

The Larson Group Peterbilt is seeking an experienced Service Clerk to support the Service Department with clerical and office functions in a fast-paced environment in South Bend, Indiana. The role requires attention to documentation, invoicing, and timely filing of work orders.

The position offers opportunities for career development and an employee-focused benefits package, including PTO, holidays, health coverage, and a 401(k) plan. Equal opportunity employer, safety-sensitive position.

Qualifications

• High School diploma required; related field experience preferred but not required.
• Clerical support for service department including documentation, filing, and data entry.

Responsibilities

• Assists the Service Manager, Service Writer, and Service Foreman in all clerical duties.
• Ensures work orders are completed, billed, and filed within 15 days of opening or 5 days after completion.
• Works with Service Manager and Service Writers to maintain target gross profit margins.
• Maintains the Service Department's office area in a professional and organized manner.
• Assists with answering phones as needed.
• Performs follow-up calls to customers consistently.
• Performs other duties as assigned.

Skills

Clerical skills

Phone support

Education

High School diploma

Job description

The Larson Group Peterbiltis looking for an experiencedService Clerk to join our dynamic team. The Service Clerk's primarily responsibility is to assist the Service Department in all clerical and office functions.

What We Offer:

• Paid Time Off
• Paid Holidays
• Medical, Dental and Basic Life
• 401K with employer contribution
• Bi-weekly Pay Schedule
• Opportunity for advancement and Career Development

Responsibilities:

• Assists the Service Manager, Service Writer, and Service Foreman in all clerical duties.
• Ensures all work orders are completed, billed, and filed within 15 days of being opened or 5 days after being completed.
• Works with the Service Manager and Service Writers to maintain desired GPM set by management.
• Maintains the Service Department's office area in a professional and organized manner.
• Assists with answering phones as needed.
• Performs follow up calls to customers consistently.
• Performs other duties as assigned.

Qualifications:

• Should possess a High School diploma.
• Experience in a related field is preferred but not required.

*Please note this is a safety-sensitive position

The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact [e-mail] .