Service Center Team Lead — Guest Experience & Operations

Bennetts Company; Greenwood (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Bennetts Company is seeking an Assistant Service Center Manager to lead a high-performing service team, oversee daily operations, train hourly staff, and help deliver an exceptional guest experience.

You will manage oil changes and maintenance services, assist with inventory, labor, and financial performance, mentor staff, and ensure safety and environmental compliance in a non-climate-controlled shop environment. English fluency is required; bilingual preferred.

Qualifications

• Supervisory experience in a service or retail setting.
• Knowledge of cash handling, facility, and safety control policies.
• Ability to lift up to 50 pounds; stand for extended periods; climb stairs; twist, stoop, and bend.
• Comfort working in a non-climate-controlled environment.
• English fluency required; bilingual (English/Spanish) preferred.

Responsibilities

• Perform oil changes and other car maintenance services.
• Support daily oversight of the service center.
• Greet guests warmly, build trust, and drive repeat customers.
• Assist with inventory, labor management, and financial performance.
• Mentor and train the team to improve performance.

Skills

Leadership

Customer service

Education

High School Diploma or equivalent

Job description

Bennetts Company is seeking an Assistant Service Center Manager to lead a high-performing service team, oversee daily operations, train hourly staff, and help deliver an exceptional guest experience.

You will manage oil changes and maintenance services, assist with inventory, labor, and financial performance, mentor staff, and ensure safety and environmental compliance in a non-climate-controlled shop environment. English fluency is required; bilingual preferred.