Service Center Manager: Lead Freight & Dispatch Ops

Xpress Global Systems, Inc.; Kent (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

Xpress Global Systems, Inc. is seeking a Service Center Manager to lead customer service, safety, dispatch and warehousing at our Kent, WA facility.

You will oversee routing, dock operations and inventory control in an LTL environment, ensuring efficient, compliant service and strong team performance. This role requires hands-on leadership, strong communication, and the ability to optimize operations while managing costs.

Qualifications

• Four-year degree in Transportation Management or related field is required.
• Minimum of two years supervisory experience or five years in a similar role.
• Strong leadership and communication skills.
• Knowledge of LTL operations, DOT/OSHA regulations preferred.

Responsibilities

• Supervise terminal operations and staffing at the service center.
• Monitor and optimize service center operations for profits.
• Create driver route assignments and dispatch drivers.
• Ensure safe loading/unloading and compliance with regulations.
• Train dockworkers and manage vendor relations.
• Maintain equipment and facilities; oversee safety.

Skills

Leadership

LTL Ops

Interpersonal

Communication

Problem Solving

Logistics

Education

Four-year degree in Transportation Management or related field

Tools

AS400

Forklift Certification

Microsoft Office

Job description

Xpress Global Systems, Inc. is seeking a Service Center Manager to lead customer service, safety, dispatch and warehousing at our Kent, WA facility.

You will oversee routing, dock operations and inventory control in an LTL environment, ensuring efficient, compliant service and strong team performance. This role requires hands-on leadership, strong communication, and the ability to optimize operations while managing costs.