Service Center Ops Leader: Logistics, Dispatch & Safety

Xpress Global Systems (XGS)

Kent (WA)

On-site

USD 90,000 - 120,000

Full time

5 days ago

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Job summary

Xpress Global Systems (XGS) is seeking a Service Center Manager to lead terminal operations, safety, dispatch and warehousing for an LTL service center. You will supervise freight handling, staffing, driver dispatch and customer service while driving efficiency and profitability.

The role requires a four-year degree in Transportation Management or related field, plus supervisory experience. Strong leadership, communication and compliance knowledge are essential to succeed in a fast-paced

Qualifications

Four-year degree in Transportation Management or other relevant education and minimum of two (2) years supervisory experience in a facility of similar scope; or at least 5 years of relevant supervisory experience.
Must have strong interpersonal skills and the ability to lead, manage, coach and develop subordinates.
Effective written and verbal communication skills.
Understanding of transportation and LTL Operations required, floor covering industries experience is preferred.
AS400 experience preferred.
Forklift certification preferred.
Candidates must have proven leadership experience.
Must have the ability to lead in a fast-paced environment.
Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, and company policies and procedures, preferred.
Strong Organizational / Communication/ and Logistical skills with solid problem-solving abilities.
Knowledge of all aspects of ensuring quality freight handling techniques preferred.
Computer skills and be proficient with Microsoft Office products.
Knowledge of the city and surrounding areas.
Previous Service Center Management experience in the LTL industry is STRONGLY preferred.

Responsibilities

Supervise terminal operations, loading/unloading freight, customer service and facilities management.
Review and control all service center operations; implement strategies to maximize profits.
Create driver route assignments and dispatch drivers to optimize assets.
Coordinate with Linehaul to ensure timely arrivals and departures.
Train dockworkers and manage staffing to meet freight volumes.
Ensure equipment maintenance and preventive maintenance schedules.
Negotiate vendor agreements and manage service center repairs.
Ensure compliance with SOPs and participate in training.