Service Center Operations Leader

Xpress Global Systems (XGS); Kent (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Xpress Global Systems (XGS) is seeking a Service Center Manager to lead customer service, safety, dispatch, and warehousing/dock operations for a city service center in the LTL environment. The role involves planning, directing office operations, and ensuring compliance with SOPs.

You will oversee drivers, dock staff, and equipment maintenance while improving procedures and profitability. Ideal candidates have a four-year degree in Transportation Management or equivalent, plus supervisory

Qualifications

• Four-year degree in Transportation Management or equivalent plus supervisory experience.
• Strong leadership and coaching ability with subordinates.
• Excellent written and verbal communication skills.

Responsibilities

• Supervise terminal operations including loading/unloading, dispatch and customer service.
• Review and control all service center operations to maximize profits and efficiency.
• Create driver routes and dispatch, coordinating with Linehaul operations.

Skills

Leadership

Communication

Organizational

Logistical

Interpersonal

Education

Four-year degree in Transportation Management

Tools

AS400

Microsoft Office

Job description

Xpress Global Systems (XGS) is seeking a Service Center Manager to lead customer service, safety, dispatch, and warehousing/dock operations for a city service center in the LTL environment. The role involves planning, directing office operations, and ensuring compliance with SOPs.

You will oversee drivers, dock staff, and equipment maintenance while improving procedures and profitability. Ideal candidates have a four-year degree in Transportation Management or equivalent, plus supervisory