Service Center Leader: Growth, Safety & P&L

FullSpeed Automotive; Rapid City (SD); On-site; USD 70,000 - 100,000; Full time

Job summary

FullSpeed Automotive Rapid City is seeking a Center Manager to lead daily operations, drive revenue, and build a high-performing service team. You will balance hands-on leadership in the service bay with strategic oversight of safety, costs, and profitability.

You will own the P&L, optimize labor and parts, and ensure a superior customer experience while managing staff development and adherence to company standards. Availability for weekends/evenings on-site is required.

Qualifications

• High school diploma or equivalent required.
• 3+ years of people leadership experience; automotive or service retail management preferred.
• Strong understanding of P&L management, cost control, and revenue growth strategies.
• Experience in a high-volume, customer-facing environment (automotive, retail, restaurant, or similar).
• Comfortable using POS systems, scheduling tools, and standard business software.

Responsibilities

• Deliver a best-in-class customer experience while driving sales performance and profitability.
• Own the center’s P&L, including revenue, labor, and operating expenses.
• Lead and develop a high-performing service team; manage hiring, onboarding, and performance.
• Ensure safety, compliance, and facility standards across operations.
• Build local community relationships and partner on marketing initiatives.

Skills

People leadership

P&L management

Sales performance

Customer service

Operations management

Communication

Problem solving

Education

High school diploma or equivalent

Tools

POS systems

Scheduling tools

Business software

Job description

FullSpeed Automotive Rapid City is seeking a Center Manager to lead daily operations, drive revenue, and build a high-performing service team. You will balance hands-on leadership in the service bay with strategic oversight of safety, costs, and profitability.

You will own the P&L, optimize labor and parts, and ensure a superior customer experience while managing staff development and adherence to company standards. Availability for weekends/evenings on-site is required.