Service Center Leader: Growth, Safety & Ops

Grease Monkey International; Duluth (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Grease Monkey International is seeking a Center Manager to lead both the hands-on service bay and strategic operations. You will drive revenue growth, manage costs, and build a high-performing, safety-focused team that delivers exceptional customer experiences.

You will own the center’s P&L, oversee scheduling, inventory, and daily operations while maintaining strong fleet relationships and community presence. This role demands accountability, energy, and a hands-on leadership style.

Qualifications

• High school diploma or equivalent required.
• 3+ years of people leadership experience in automotive or service retail management preferred.
• Strong understanding of P&L management, cost control, and revenue growth strategies.
• Proven track record of achieving or exceeding sales and operational KPIs.
• Experience in a high-volume, customer-facing environment.
• Comfortable using POS systems, scheduling tools, and standard business software.

Responsibilities

• Deliver a best-in-class customer experience grounded in trust, transparency, and efficiency.
• Lead the execution of a consistent, high-quality sales process including vehicle health checks and service recommendations.
• Own and manage the center’s Profit & Loss (P&L), including revenue, labor, and operating expenses.
• Oversee daily operations including service bay efficiency, workflow, scheduling, and store readiness.
• Build, coach, and develop a high-performing team of service technicians and leaders.
• Champion a safety-first environment—ensuring strict adherence to OSHA and company safety standards.
• Develop relationships within the local community to drive awareness and business growth.

Skills

Leadership experience

P&L management

Sales growth strategies

Operational KPIs

Customer-facing experience

Communication skills

Education

High school diploma

Tools

POS systems

Job description

Grease Monkey International is seeking a Center Manager to lead both the hands-on service bay and strategic operations. You will drive revenue growth, manage costs, and build a high-performing, safety-focused team that delivers exceptional customer experiences.

You will own the center’s P&L, oversee scheduling, inventory, and daily operations while maintaining strong fleet relationships and community presence. This role demands accountability, energy, and a hands-on leadership style.