Service Center Leader: Growth, Guest Experience & Coaching

106 Team Car Care West, LLC (US); Glenwood (IL); Vor Ort; USD 22.000 - 23.000; Vollzeit

Benefits dieser Stelle

401K match

Biweekly bonuses

Career advancement

DailyPay

Tools provided

Employee discount

Bonus incentives

Uniforms paid and laundered

Zusammenfassung

106 Team Car Care West, LLC (US) is seeking a Crew Chief to lead daily operations at our Glenwood, IL location. You will partner with the General Manager to drive revenue growth, coach staff, and ensure top-tier guest experiences while maintaining safety and quality standards.

The role emphasizes team development, budget awareness, and ongoing mentorship, with a focus on measurable performance and strong customer service in a fast-paced auto service setting.

Qualifikationen

• One to three years of retail management experience.
• Demonstrated leadership and ability to motivate diverse teams.
• Excellent oral and written communication skills.

Aufgaben

• Lead with the GM to drive revenue growth through guest count and sales metrics.
• Coach team and deliver exceptional customer service and guest experience.
• Set a positive example and build team engagement and efficiency.
• Develop teammates via internal training, providing ongoing guidance and direction.
• Ensure quality control measures and processes are followed consistently.
• Assist with budgeting, sales forecasts, and financial performance as needed.
• Provide clear direction to the team and keep the service center clean and presentable.

Kenntnisse

Retail management

Leadership

Communication

Customer service

Safety compliance

Jobbeschreibung

106 Team Car Care West, LLC (US) is seeking a Crew Chief to lead daily operations at our Glenwood, IL location. You will partner with the General Manager to drive revenue growth, coach staff, and ensure top-tier guest experiences while maintaining safety and quality standards.

The role emphasizes team development, budget awareness, and ongoing mentorship, with a focus on measurable performance and strong customer service in a fast-paced auto service setting.