Crew Chief: Automotive Service Leader

Team Car Care West, LLC (US); West Dundee (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401K match

Biweekly bonuses

DailyPay

Employee discount

Employee referral bonuses

Fleet referrals

Health/dental/vision insurance

PerkSpot discounts

PTO after 180 days

Uniforms provided

Job summary

Team Car Care West, LLC (US) is seeking a Crew Chief to partner with the General Manager, lead the shop team, and drive guest satisfaction while growing sales. You’ll train and mentor teammates, model outstanding service, and set a positive example for the crew.

Daily duties include coaching, budgeting assistance, inventory control, cash handling, and ensuring a clean, safe service center. You will lead daily huddles to hit store goals and provide direction to your team.

Qualifications

• 1–3 years retail management experience required.
• Exceptional oral and written communication skills.
• Leads by example with a guest-first mindset.
• Ability to analyze financial objectives and drive sales.
• Willingness to coach and develop teammates through training.

Responsibilities

• Lead with GM to guide crew and grow revenue through core metrics.
• Coach and develop teammates using internal training programs.
• Oversee inventory, cash handling, and guest issue resolution.
• Assist GM with budgeting, forecasts, and expense controls.
• Lead daily team huddles and store meetings to reach goals.
• Ensure the service center is clean, safe, and presentable.

Skills

Leadership

Retail management

Communication

Guest-first mindset

Budgeting/forecasting

Job description

Team Car Care West, LLC (US) is seeking a Crew Chief to partner with the General Manager, lead the shop team, and drive guest satisfaction while growing sales. You’ll train and mentor teammates, model outstanding service, and set a positive example for the crew.

Daily duties include coaching, budgeting assistance, inventory control, cash handling, and ensuring a clean, safe service center. You will lead daily huddles to hit store goals and provide direction to your team.