Service Center & Client Relations Lead

Eurofins Environment Testing (USA); New York (NY); Presencial; USD 31.822 - 45.323; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with company match

Paid holidays

Paid time off

Medical, life, and disability insurance

Dental and vision options

Descripción de la vacante

A leading service testing company in New York, NY, is seeking a Service Center Coordinator to manage day-to-day operations and ensure client satisfaction. The ideal candidate will have an Associate’s degree and 3-5 years of customer service experience. Responsibilities include coordinating sample intake and shipping, maintaining supplies, and supporting sales efforts. The role offers a full-time schedule with comprehensive benefits and a pay rate of $28/hr.

Formación

• 3-5 years of customer service experience with a service company.
• Proficiency in Laboratory Information Management System (LIMS).
• Ability to follow up with inbound leads and maintain account details.

Responsabilidades

• Coordinate the day-to-day operations of the service center.
• Act as a liaison between the laboratory and local clients.
• Maintain an organized workspace and adequate inventory of supplies.
• Demonstrate and promote the company vision.
• Receive and ship customer samples.

Conocimientos

Communication skills

Organizational skills

Problem-solving skills

Multi-tasking

Sales experience

Educación

Associate’s in Business or Life Sciences

Descripción del empleo

A leading service testing company in New York, NY, is seeking a Service Center Coordinator to manage day-to-day operations and ensure client satisfaction. The ideal candidate will have an Associate’s degree and 3-5 years of customer service experience. Responsibilities include coordinating sample intake and shipping, maintaining supplies, and supporting sales efforts. The role offers a full-time schedule with comprehensive benefits and a pay rate of $28/hr.