Service Billing Specialist: Invoicing & AR Expert

Upchurch Industrial LLC; Jackson, Northern (MS, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holiday pay

Certification assistance

Job summary

Upchurch Industrial LLC is seeking a detail-oriented Service Billing Specialist to support billing, AR, and related administrative functions. You will prepare invoices, maintain records, process documentation, and assist with customer inquiries while collaborating with accounting, project management, and operations to ensure timely submissions.

You will review service jobs for billing accuracy, apply agreed pricing, post payments, and help generate AR reports.

Qualifications

• 2+ years of experience in billing, accounts receivable, accounting, or a related administrative role.
• Experience with service, construction, facilities, or a similar industry preferred.
• Strong attention to detail and commitment to accuracy.
• Ability to review large amounts of information and identify discrepancies or missing documentation.
• Proficiency with Microsoft Excel, Microsoft Teams, and other Microsoft Office applications.
• Ability to learn and navigate customer portals and business management software.

Responsibilities

• Complete and submit required documentation for customer-related records.
• Register and maintain company information within customer portals to obtain access to purchase orders and submit invoices.
• Generate monthly reports identifying purchase order receipts without corresponding bills and submit supporting invoices to Accounts Payable for processing.
• Review bypassed purchase orders, excluding ramp receipts, and generate bills based on actual cost records.
• Review service jobs in their entirety to verify billing accuracy, apply agreed-upon pricing and rates, and submit invoices for payment processing.
• Identify and resolve billing discrepancies or missing documentation prior to invoice submission.
• Post customer payments and process accounting adjustments as required.
• Generate and organize monthly Accounts Receivable reports and distribute them among the appropriate Account Managers.
• Upload and maintain supporting Accounts Receivable documentation within the designated shared folder.
• Support Account Managers with collection efforts by providing account and billing updates and assisting with follow-up on outstanding balances.
• Provide weekly Accounts Receivable and collection updates through Microsoft Teams and/or shared live Excel reports in coordination with team members across different trade divisions.
• Prepare, review, and submit monthly job margin reports as part of the month-end closing process.
• Complete the closing process for warranty-related jobs to ensure appropriate cost transfers are recorded and applied by the Accounting team.
• Review billing and job information for completeness and accuracy and communicate discrepancies to the appropriate team members.
• Fulfill billing and administrative responsibilities during periods of staff absence to ensure continuity of department operations.
• Communicate operational updates and assist team members with navigating and utilizing BuildOps.
• Maintain organized and accurate billing records and supporting documentation.
• Collaborate with Account Managers, Accounting, Operations, and other internal departments to resolve billing, payment, and documentation issues.
• Perform other duties and responsibilities as assigned.

Skills

Billing

Microsoft Excel

Microsoft Teams

Communication skills

Attention to detail

Organization

Teamwork

Tools

BuildOps

Job description

Upchurch Industrial LLC is seeking a detail-oriented Service Billing Specialist to support billing, AR, and related administrative functions. You will prepare invoices, maintain records, process documentation, and assist with customer inquiries while collaborating with accounting, project management, and operations to ensure timely submissions.

You will review service jobs for billing accuracy, apply agreed pricing, post payments, and help generate AR reports.