Service Billing & AR Specialist

Socket.dev; Jackson (MS); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

Professional development opportunities

Certification assistance

Job summary

Upchurch is seeking a Service Billing Specialist to support billing and accounts receivable processes, ensuring invoices are accurate and submitted on time. You will work with accounting, project management, operations, and customers to maintain records and resolve discrepancies.

You will generate monthly AR reports, support collections, and help with month-end closes. Strong Excel/Teams skills and experience with BuildOps are preferred.

Qualifications

• 2+ years of experience in billing, accounts receivable, accounting, or related administrative role.
• Experience with service, construction, facilities, or similar industry preferred.
• Strong attention to detail and commitment to accuracy.
• Ability to review large amounts of information and identify discrepancies or missing documentation.
• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Proficiency with Microsoft Excel, Microsoft Teams, and other Microsoft Office applications.
• Ability to learn and navigate customer portals and business management software.
• Experience with BuildOps or similar service management software preferred.
• Strong written and verbal communication skills.
• Ability to work collaboratively with Account Managers, Accounting, Operations, and other internal teams.
• Ability to handle confidential financial and customer information appropriately.
• Self-motivated with the ability to work independently while also functioning effectively as part of a team.

Responsibilities

• Complete and submit required documentation for customer-related records.
• Register and maintain company information within customer portals to obtain access to purchase orders and submit invoices.
• Generate monthly reports identifying purchase order receipts without corresponding bills and submit supporting invoices to Accounts Payable for processing.
• Review bypassed purchase orders and generate bills based on actual cost records.
• Review service jobs to verify billing accuracy and submit invoices for payment processing.
• Identify and resolve billing discrepancies or missing documentation prior to invoice submission.
• Post customer payments and process accounting adjustments as required.
• Generate and organize monthly Accounts Receivable reports and distribute them among Account Managers.
• Upload and maintain supporting Accounts Receivable documentation in the shared folder.
• Support Account Managers with collection efforts by providing updates and assisting with follow-up on outstanding balances.
• Provide weekly Accounts Receivable and collection updates through Teams and/or live Excel reports.
• Prepare, review, and submit monthly job margin reports as part of month-end closing.
• Complete the closing process for warranty-related jobs to ensure cost transfers are recorded.
• Review billing and job information for completeness and accuracy and communicate discrepancies to the appropriate teams.
• Fulfill billing and administrative responsibilities during staff absences.
• Communicate operational updates and assist teams with BuildOps usage.
• Maintain organized and accurate billing records and documentation.
• Collaborate with Account Managers, Accounting, Operations, and other departments to resolve issues.

Skills

Billing & AR

Attention to detail

Time management

Communication

Team collaboration

Confidential data handling

Independence

Tools

Excel

Microsoft Teams

BuildOps

Job description

Upchurch is seeking a Service Billing Specialist to support billing and accounts receivable processes, ensuring invoices are accurate and submitted on time. You will work with accounting, project management, operations, and customers to maintain records and resolve discrepancies.

You will generate monthly AR reports, support collections, and help with month-end closes. Strong Excel/Teams skills and experience with BuildOps are preferred.