Service Billing Specialist

SCR; Saint Cloud (MN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Profit sharing (5-10%)

Health insurance

Free dental insurance

Vision insurance

Company-paid life insurance

Voluntary benefits

401(k) retirement savings

PTO & holidays

Job summary

SCR, a family-owned and operated Midwest leader in refrigeration and HVAC, is seeking a Billing Clerk to join our service department in Minnesota. You will handle service billings, review orders for accuracy, maintain customer records, and process invoices while supporting customers and internal teams.

We value accuracy, strong communication, and the ability to work independently in a fast-paced environment.

Qualifications

• Strong written and verbal communication.
• Proficient in Excel, Word, and Outlook.
• Ability to work independently.
• Detail oriented and accurate.
• Excellent organizational and time management skills.

Responsibilities

• Process service department billings including time and materials, service contacts, and blanket maintenance billings.
• Review work orders for accuracy and timely processing. Check to make sure all parts and labor hours are listed. Verify discounts, markup, and PO requirements as per customer billing.
• Update and maintain customer database.
• Monitor refrigerant and ensure entries in appropriate systems.
• Process invoices for customers including online input or emailing invoices.
• Check invoices for profitability and communicate discrepancies to the service manager.
• Handle service-related customer calls regarding invoices or statements.
• Run reports as needed by manager for customer billing information.
• Back up receptionist during lunch, breaks, and vacations.
• Perform other duties as assigned by supervisor.

Skills

Communication skills

MS Office

Problem solving

Attention to detail

Time management

Education

High school diploma

Job description

SCR, a family-owned and operated Midwest leader in refrigeration and HVAC, is seeking a Billing Clerk to join our service department in Minnesota. You will handle service billings, review orders for accuracy, maintain customer records, and process invoices while supporting customers and internal teams.

We value accuracy, strong communication, and the ability to work independently in a fast-paced environment.