Service Billing Pro – Accurate Invoicing & Workflow Optimizer

WD Matthews Machinery Co; Auburn (ME); On-site; USD 42,000 - 54,000; Full time

Job summary

WD Matthews Machinery Co. in Auburn, ME, is seeking a Service Billing Administrator to join the Service Department. This role processes all service and rental invoices, ensuring accuracy and timely distribution to customers.

The ideal candidate will be highly computer literate with experience in Excel, Word and ERP systems such as Navision or Microsoft Dynamics 365 Business Central. Responsibilities include verifying orders, entering data, maintaining records, and supporting process improvements

Qualifications

• Two years of experience with payroll, service billing and/or related activities.
• Computer skills in Excel, Microsoft Word and Navision.
• Knowledge of billing principles and procedures.
• Knowledge of modern office practices, procedures and equipment.
• Ability to perform complex billing work accurately.
• Ability to rapidly acquire considerable knowledge of administrative, operational, and procedural regulations and practices.

Responsibilities

• Assist in invoicing efforts and managing information and paperwork.
• Compare service and rental orders with shipping documents and time cards to ensure customer invoices are accurate and complete.
• Review data and correct discrepancies.
• Enter and analyze data into trade specific software platforms.
• Establish and maintain various records.
• Create vendor invoices from technician-submitted outside purchase slips.
• Maintain a daily work log to support billing accuracy and workload tracking.
• Apply Toyota Lean Management principles to identify waste and improve workflow efficiency.
• Demonstrate strong follow-through by tracking open items to completion and ensuring billing tasks are resolved promptly.
• Strong computer skills including Microsoft Office, Navision and Dynamics 365 Business Central.

Skills

Payroll

Service billing

Data entry

Attention to detail

Tools

Excel

Microsoft Word

Navision

Microsoft Dynamics 365 Business Central

Job description

WD Matthews Machinery Co. in Auburn, ME, is seeking a Service Billing Administrator to join the Service Department. This role processes all service and rental invoices, ensuring accuracy and timely distribution to customers.

The ideal candidate will be highly computer literate with experience in Excel, Word and ERP systems such as Navision or Microsoft Dynamics 365 Business Central. Responsibilities include verifying orders, entering data, maintaining records, and supporting process improvements