Service Admin Assistant: Invoicing & Client Support

Wolter; De Pere (WI); On-site; USD 35,000 - 48,000; Full time

Job summary

Wolter, Inc. in De Pere is seeking a Service Administrative Assistant to provide clerical support to the Service Department, including invoicing, billing questions, and file management in a fast-paced office.

This role requires strong organizational and communication skills, proficiency with billing systems and computers, and a commitment to our service team’s mission of dependable customer service and timely payments. Join a dynamic team focused on material handling solutions.

Qualifications

• Ability to organize and manage multiple priorities.
• Strong verbal and written communication for customer follow up.
• Strong computer proficiency.
• Commitment to company vision and mission.

Responsibilities

• Invoice, generate, review, and deliver invoices and credit memos.
• Address client billing questions, handle disputes, and communicate with clients regarding overdue payment.
• Prepare, review, and send accurate invoices, process payments.
• Process credit cards.
• Answer service phones.
• Work with third party billing systems.
• Take calls from customers.
• Maintain filing system.
• Obtain purchase order numbers from customers.
• Assist, cover, train and cross-train on other service office duties.
• Perform projects as requested by service manager.
• Perform projects as requested.

Skills

Organizational skills

Communication

Computer proficiency

Commitment to vision

Job description

Wolter, Inc. in De Pere is seeking a Service Administrative Assistant to provide clerical support to the Service Department, including invoicing, billing questions, and file management in a fast-paced office.

This role requires strong organizational and communication skills, proficiency with billing systems and computers, and a commitment to our service team’s mission of dependable customer service and timely payments. Join a dynamic team focused on material handling solutions.