Service Billing Analyst – Invoicing

BMH; Midlothian (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare cost savings

401(k) matching

Dental insurance

Vision insurance

Health insurance

Health savings account

Life insurance

Paid time off

Sick days

Job summary

BMH is seeking a Service Administrator – Invoicing to review and close forklift service work orders, ensure accurate billing, and support revenue capture. The role requires attention to detail, strong organizational and communication skills, and experience with service management systems in a fast-paced branch.

You will verify labor, parts, and travel charges, generate customer invoices, and coordinate with technicians and virtually support month-end closing.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 2+ years of administrative, invoicing, billing, or service operations experience preferred.
• Experience in forklift, heavy equipment, automotive, or industrial service environments preferred.
• Strong attention to detail and accuracy; good communication and organizational skills.

Responsibilities

• Review completed service work orders for completeness and invoicing accuracy.
• Verify technician labor hours, travel time, parts usage, and outside service charges.
• Close completed work orders in the service management system.
• Generate accurate customer invoices based on approved work performed.
• Ensure appropriate billing for warranty, internal, contract, and customer-billable work.
• Assist with end-of-month closing and provide invoicing status updates to branch management.
• Support audits by supplying accurate service and billing records.

Skills

Attention to detail

Time management

Organizational skills

Prioritization

Communication

ERP familiarity

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office

Excel

Outlook

ERP software

Job description

BMH is seeking a Service Administrator – Invoicing to review and close forklift service work orders, ensure accurate billing, and support revenue capture. The role requires attention to detail, strong organizational and communication skills, and experience with service management systems in a fast-paced branch.

You will verify labor, parts, and travel charges, generate customer invoices, and coordinate with technicians and virtually support month-end closing.