Invoicing Analyst - Forklift Service Billing

Coric; Midlothian (VA); On-site; USD 28,000 - 41,000; Full time

Job summary

Coric is seeking a Service Administrator (Analyst - Invoicing) at our Midlothian, VA branch to review, validate, and close service work orders, ensuring accurate labor, parts, and travel charges are billed promptly.

This role supports revenue capture and customer satisfaction by maintaining precise service records and ensuring timely invoicing. You will meet daily targets and collaborate with technicians, service advisors, and branch leadership. Proficiency in Excel and ERP software is required.

Qualifications

• 2+ years of administrative, invoicing, billing, or service operations experience.
• Experience in forklift, heavy equipment, automotive, or industrial service environments preferred.
• Proficient in Microsoft Office, especially Excel and Outlook.
• Experience with ERP/service management software preferred.
• Strong attention to detail and accuracy.

Responsibilities

• Review completed service work orders for completeness and accuracy prior to invoicing.
• Verify technician labor hours, travel time, parts usage, and outside service charges.
• Close completed work orders in the service management system and generate accurate invoices.
• Meet daily and monthly targets for work order closure and invoice turnaround times.
• Assist with end-of-month closing activities and aging work orders.

Skills

Attention to detail

Communication skills

Time management

Tools

Microsoft Excel

Microsoft Outlook

ERP software

Job description

Coric is seeking a Service Administrator (Analyst - Invoicing) at our Midlothian, VA branch to review, validate, and close service work orders, ensuring accurate labor, parts, and travel charges are billed promptly.

This role supports revenue capture and customer satisfaction by maintaining precise service records and ensuring timely invoicing. You will meet daily targets and collaborate with technicians, service advisors, and branch leadership. Proficiency in Excel and ERP software is required.