Service & Billing Administrator

Alta Equipment Group; Byron Township (MI); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training

Tuition assistance

Employee stock purchase plan

Benefits package (Medical, Dental and,

Descrizione del lavoro

Alta Equipment Group is seeking a full-time Service Administrator at our Byron Center, MI location. The role focuses on supporting the service manager, handling PO processes, and ensuring accurate work orders for our construction equipment division.

The ideal candidate has billing and customer service experience, strong Microsoft Office skills, and familiarity with ERP systems. Excellent communication and time-management abilities are essential for coordinating with customers and internal teams.

Competenze

• Previous billing and customer service experience is highly preferred.
• Strong computer skills with Word, Excel and Outlook; ERP experience is a plus.
• Excellent verbal and written communication skills; good time management and ability to communicate across levels.

Mansioni

• Provide support to the service manager.
• Obtain purchase order (PO) numbers from customers.
• Input technician job repair write ups in the business system daily.
• Prepare work orders ready for service manager review after job completion.
• Close all work orders when jobs are completed.
• Manage time entries and payroll for shop and field technicians; payroll to be approved by the service manager.

Conoscenze

Billing experience

Customer service

Microsoft Word

Excel

Outlook

ERP experience

Verbal communication

Written communication

Time management

Interpersonal skills

Strumenti

ERP software

Descrizione del lavoro

Alta Equipment Group is seeking a full-time Service Administrator at our Byron Center, MI location. The role focuses on supporting the service manager, handling PO processes, and ensuring accurate work orders for our construction equipment division.

The ideal candidate has billing and customer service experience, strong Microsoft Office skills, and familiarity with ERP systems. Excellent communication and time-management abilities are essential for coordinating with customers and internal teams.