Service BDC Specialist – Flexible Hours & Premier Experience

Ultipro; Madison (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Flexible schedules

Benefits package

401k matching

Job summary

Zimbrick is seeking a personable team member for our Business Development Center to provide outstanding customer service over the phone and be the voice of Zimbrick. You will engage with callers, schedule appointments, and deliver a premium customer experience.

Applicants should be eager to learn, thrive in a fast-paced environment, and demonstrate a positive attitude while using multiple software applications.

Qualifications

• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment.
• Professional and positive attitude.
• Demonstrated ability to learn new software and processes.

Responsibilities

• Assist all inbound callers.
• Efficiently schedule service appointments.
• Make courtesy outbound calls to clients (no solicitation).
• Master written and verbal communication.
• Deliver an Outstanding Customer Experience every time.

Skills

Excellent communication

Customer-focused

Professional attitude

Willingness to learn

Tools

CRM software

MS Office

Job description

Zimbrick is seeking a personable team member for our Business Development Center to provide outstanding customer service over the phone and be the voice of Zimbrick. You will engage with callers, schedule appointments, and deliver a premium customer experience.

Applicants should be eager to learn, thrive in a fast-paced environment, and demonstrate a positive attitude while using multiple software applications.