Service BDC Associate – Customer-First Auto Support

Teton-Auto-Group; Idaho Falls (ID); Vor Ort; USD 30.000 - 50.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision Insurance

401K Plan

Paid time off

Paid Training

Employee vehicle purchase plans

Discounts on products and services

Zusammenfassung

Teton Auto Group is seeking a Business Development Associate to deliver exceptional customer service. You will engage with clients using a positive, customer-first attitude while staying organized and knowledgeable about services and pricing.

Your main duties will include answering phone calls, responding promptly to messages, and ensuring customer satisfaction. The ideal candidate will also be responsible for ongoing duties including screening schedules for appointments and following up on

Qualifikationen

• Positive customer-first attitude.
• Knowledgeable about pricing and services.
• Comfortable speaking on the phone.

Aufgaben

• Provide excellent customer service using MAGIC.
• Schedule inbound phone calls.
• Respond to texts and emails within half an hour.
• Perform follow-up calls/messages.

Kenntnisse

Customer service

Phone communication

Organizational skills

Jobbeschreibung

Teton Auto Group is seeking a Business Development Associate to deliver exceptional customer service. You will engage with clients using a positive, customer-first attitude while staying organized and knowledgeable about services and pricing.

Your main duties will include answering phone calls, responding promptly to messages, and ensuring customer satisfaction. The ideal candidate will also be responsible for ongoing duties including screening schedules for appointments and following up on