Service BDC Associate — Customer Care & Inbound Sales

Teton Auto Group; Idaho Falls (ID); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan

Paid time off

Paid Training

Employee vehicle purchase plans

Job summary

Teton Auto Group is seeking a Business Development Associate who will provide exceptional customer service at Teton Toyota. This role requires a positive attitude and excellent phone skills, as well as a knack for staying organized and informed about services offered.

The ideal candidate will excel in a fast-paced environment, manage customer inquiries promptly, and support the service department with follow-ups and accurate service pricing. A commitment to teamwork and respect is essential.

Qualifications

• Positive customer-first attitude.
• Comfortable speaking on the phone.
• Knowledgeable on pricing and service details.
• Ability to stay organized and updated.

Responsibilities

• Provide excellent customer service using MAGIC and phone scripts.
• Respond to all communication within half an hour.
• Follow up with Service Advisors and Parts Advisors.
• Provide accurate pricing on maintenance services.

Skills

Customer service

Phone communication

Organization

Sales knowledge

Job description

Teton Auto Group is seeking a Business Development Associate who will provide exceptional customer service at Teton Toyota. This role requires a positive attitude and excellent phone skills, as well as a knack for staying organized and informed about services offered.

The ideal candidate will excel in a fast-paced environment, manage customer inquiries promptly, and support the service department with follow-ups and accurate service pricing. A commitment to teamwork and respect is essential.