Service BDC Administrator — Auto Service Concierge

Michael's-Toyota-of-Bellevu; Bellevue (WA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid Holidays & PTO

Life Insurance

Job summary

Michael's Toyota of Bellevue is seeking a Service BDC Administrator to be the first contact for service customers, ensuring a premium Toyota experience. You will greet guests, manage check-ins, and support appointment scheduling.

The role requires 1+ year in automotive service or related fields, strong computer skills, and a customer-focused mindset. Onsite in Bellevue, WA, with a 4x10 schedule and opportunities for growth.

Qualifications

• 1+ year of automotive service or related experience.
• Experience in receptionist or customer-facing roles preferred.
• Proficient with computers and dealership software.

Responsibilities

• Greet customers and ensure smooth service check-in.
• Answer calls and inquiries; schedule service appointments.
• Coordinate with service advisors and technicians to improve customer experience.
• Maintain accurate customer records and reception area.

Skills

Customer service

Administrative support

Communication

Education

High School diploma

Job description

Michael's Toyota of Bellevue is seeking a Service BDC Administrator to be the first contact for service customers, ensuring a premium Toyota experience. You will greet guests, manage check-ins, and support appointment scheduling.

The role requires 1+ year in automotive service or related fields, strong computer skills, and a customer-focused mindset. Onsite in Bellevue, WA, with a 4x10 schedule and opportunities for growth.