Customer Banking Specialist - Service & Solutions

Stock Yards Bank & Trust; Henderson (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Stock Yards Bank & Trust in Henderson, KY seeks a Service Associate I to complete face-to-face customer banking transactions, cross-sell bank products and services, and provide exceptional customer service.

Essential duties include processing deposits, withdrawals, cash checks and balancing a cash drawer, selling official checks, processing and balancing teller work through image capture, consultative selling to engage customers and uncover needs, and assisting with end-of-day and other

Qualifications

• Education: High School Diploma or GED Equivalent.
• Experience: Customer contact and cash handling experience.

Responsibilities

• Exemplify our 212 commitment to service.
• Process deposits, withdrawals, cash checks and balance a cash drawer.
• Cash checks following SYB check cashing policy.
• Sell official checks.
• Process and balance teller work through image capture.
• Consultative Selling - Engaging customers and prospects to uncover needs and offer solutions.
• Assist with beginning, end of day and other operational duties as needed.
• Participate in weekly team meetings.

Skills

Communication

Teamwork

Professionalism

Math skills

PC proficiency

Education

High School Diploma or GED Equivalent

Job description

Stock Yards Bank & Trust in Henderson, KY seeks a Service Associate I to complete face-to-face customer banking transactions, cross-sell bank products and services, and provide exceptional customer service.

Essential duties include processing deposits, withdrawals, cash checks and balancing a cash drawer, selling official checks, processing and balancing teller work through image capture, consultative selling to engage customers and uncover needs, and assisting with end-of-day and other