Service Assistant - Bobby Rahal Lexus of Lancaster County

Bobby Rahal Motorcar Co.; Ephrata (Lancaster County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) with company match

On-the-job training

Team events

Annual holiday parties

Referral bonuses

Excellent work-life balance

Job summary

Bobby Rahal Lexus of Lancaster County is seeking a Service Assistant to support the busy Service department. You will back up team members by reviewing and billing repair orders, answering phones, and helping with administrative tasks.

The ideal candidate has exceptional customer service, strong computer skills, and a valid driver’s license; automotive dealership experience is a plus. This role offers steady hours Monday through Friday and an hourly rate of $17.

Qualifications

• Exceptional customer service and communication skills.
• Proficient with MS Office and Google Docs/Sheets.
• Valid driver’s license with a clean driving record.
• Automotive/dealership experience preferred.

Responsibilities

• Back up service team by reviewing and billing repair orders.
• Answer phones and help clients schedule service appointments.
• Assist with administrative data entry tasks.

Skills

Exceptional customer service

Phone skills

Computer skills

Microsoft Office

Google Docs/Sheets

Valid driver’s license

Automotive / dealership experience

Tools

Microsoft Office

Google Docs/Sheets

Job description

Service Assistant

Bobby Rahal Lexus of Lancaster County

Schedule:

Monday - Friday 9am to 6pm

Hourly Rate of Pay:

$17.00

• Paid time off and six paid holidays after 90 days; PTO increases after one year of employment
• Health insurance and a wide variety of other voluntary benefits after 30 days
• 401(k) participation with company match after 6 months
• On the job training and opportunities for advancement across the Team Rahal organization
• Team member appreciation monthly events
• Annual holiday parties

WHY YOU'LL LOVE IT HERE

• Paid time off and six paid holidays after 90 days; PTO increases after one year of employment
• Health insurance and a wide variety of other voluntary benefits after 30 days
• 401(k) participation with company match after 6 months
• On the job training and opportunities for advancement across the Team Rahal organization
• Team member appreciation monthly events
• Team member referral bonuses
• Annual holiday parties
• Excellent work-life balance!

What You’ll Do

In this position, most of your day is spent backing up other team members in our busy Service department with important items such as reviewing and billing out repair orders, answering phones to help clients schedule service appointments, and assisting with administrative data entry tasks. This role is a great starting point for individuals wishing to eventually grow their career and become a Service Advisor. Our team members believe that integrity matters! We pride ourselves on being honest and transparent in all aspects of our business. If something does not have value, we will not offer it to our clients.

What You’ll Bring

• Exceptional customer service skills
• Strong phone and computer skills
• Working knowledge of Microsoft Office products and Google docs / sheets
• Ability to spend a large part of your workday seated at a desk
• Valid driver’s license and clean driving record
• Automotive / dealership experience preferred