Service Appointment Specialist — Bilingual Preferred (BDC)

Universal Nissan; Orlando (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Employee discounts

Job summary

Universal Nissan is seeking a motivated Business Development Center Service Coordinator to handle incoming calls, confirm service appointments, and follow up with customers. This role is vital in maintaining positive relationships and ensuring high-quality service.

The ideal candidate should have a high school diploma and be comfortable with multitasking in a fast-paced environment. Benefits include health, dental, and vision insurance, as well as retirement benefits.

Qualifications

• Must be comfortable answering phones.
• Ability to multi-task and work well under pressure.
• Prompt and courteous with a team player attitude.

Responsibilities

• Answer incoming customer calls and direct them to appropriate resources.
• Schedule service appointments for customers over the phone and in-person.
• Respond quickly to inquiries with follow-up communication.

Skills

Customer service

Strong computer skills

Bi-lingual

Multi-tasking

Education

High school diploma or equivalent

Job description

Universal Nissan is seeking a motivated Business Development Center Service Coordinator to handle incoming calls, confirm service appointments, and follow up with customers. This role is vital in maintaining positive relationships and ensuring high-quality service.

The ideal candidate should have a high school diploma and be comfortable with multitasking in a fast-paced environment. Benefits include health, dental, and vision insurance, as well as retirement benefits.