Service Appointment Specialist (BDC)

Mel Hambelton Ford Inc; Wichita (KS); Vor Ort; USD 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Paid holidays

Paid vacations

Paid personal days

Health insurance

Zusammenfassung

Mel Hambelton Ford Inc in Wichita, KS seeks a Service BDC Representative to handle incoming and outbound calls to schedule vehicle service appointments and maintain CRM records. You will be the friendly first point of contact, guiding customers through the service process and ensuring accurate data entry.

Ideal candidates have a high school diploma or equivalent and some customer service experience, with a positive, professional demeanor.

Qualifikationen

• High School diploma or equivalent.
• Some customer service experience.

Aufgaben

• Arrange vehicle service appointments with customers by phone.
• Update the Customer Relationship Management (CRM) system.

Kenntnisse

Customer service

CRM experience

Ausbildung

High School diploma or equivalent

Tools

CRM software

Jobbeschreibung

Mel Hambelton Ford Inc in Wichita, KS seeks a Service BDC Representative to handle incoming and outbound calls to schedule vehicle service appointments and maintain CRM records. You will be the friendly first point of contact, guiding customers through the service process and ensuring accurate data entry.

Ideal candidates have a high school diploma or equivalent and some customer service experience, with a positive, professional demeanor.