Service Appointment Specialist

Reynolds' Subaru & Reynolds' Boats

Old Lyme (CT)

In loco

USD 40.000 - 55.000

Tempo pieno

5 giorni fa
Candidati tra i primi

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Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance
401(k) and profit-sharing.
Paid vacation
Paid training
Short-term disability and life保险
Opportunities for advancement and care

Descrizione del lavoro

Reynolds Subaru in Lyme, CT is seeking a motivated Business Development Center Representative to join our team. You will be the first point of contact for customers, handling calls, texts, emails, and online inquiries with a friendly, professional demeanor.

The ideal candidate may have experience in customer service or retail; automotive experience is not required as we provide training. This on-site role offers a supportive work environment and growth opportunities within a family-owned

Competenze

  • No automotive experience required; training provided.
  • Willing to learn and grow in the role.

Mansioni

  • Answering inbound customer calls, texts, emails, and online inquiries
  • Making outbound calls to customers regarding upcoming maintenance and service needs
  • Scheduling and confirming service appointments
  • Following up with customers who are due or overdue for maintenance
  • Following up on previously recommended or declined services
  • Assisting customers with questions about their appointments
  • Maintaining accurate customer information and notes
  • Working closely with Service Advisors and management
  • Providing a friendly, professional customer experience on every interaction
  • Helping maintain and grow long-term relationships with Reynolds Subaru customers

Conoscenze

Phone skills
Communication
Professional attitude
Organization
Follow-up
Multitasking
Reliability
Team player

Descrizione del lavoro

Reynolds Subaru in Lyme, CT is seeking a motivated Business Development Center Representative to join our team. You will be the first point of contact for customers, handling calls, texts, emails, and online inquiries with a friendly, professional demeanor.

The ideal candidate may have experience in customer service or retail; automotive experience is not required as we provide training. This on-site role offers a supportive work environment and growth opportunities within a family-owned

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