Part-Time BDC Associate: Customer Care & Scheduling

Reynolds' Subaru; East Lyme (CT); On-site; USD 21,000 - 30,000; Part time

Job summary

Reynolds Subaru in Lyme, CT is seeking a friendly Part-Time Business Development Representative (BDC) to join our dealership team. You will contact customers by phone, text, and email to schedule service appointments and follow up on maintenance needs.

No automotive experience required; we will train the right person. This role offers flexible part-time hours with potential to move to full-time, and you’ll work closely with our service advisors to deliver an outstanding customer experience from

Qualifications

• Friendly and professional communication skills.
• Comfortable speaking with customers on the phone.
• Dependable and organized.
• Basic computer skills.
• Positive attitude and willingness to learn.
• Customer service experience is a plus, but we’re willing to train the right person!

Responsibilities

• Contact customers by phone, text, and email.
• Help customers schedule service appointments.
• Follow up with customers regarding upcoming maintenance.
• Answer basic questions and assist with appointment needs.
• Maintain accurate customer and appointment information.
• Work closely with Service Advisors and Service Department.
• Create an excellent customer experience from first contact.

Skills

Communication skills

Phone etiquette

Dependable

Organized

Basic computer skills

Willingness to learn

Job description

Reynolds Subaru in Lyme, CT is seeking a friendly Part-Time Business Development Representative (BDC) to join our dealership team. You will contact customers by phone, text, and email to schedule service appointments and follow up on maintenance needs.

No automotive experience required; we will train the right person. This role offers flexible part-time hours with potential to move to full-time, and you’ll work closely with our service advisors to deliver an outstanding customer experience from