Entry-Level Express Service Advisor — Paid Training

Reynolds Garage & Marine, Inc.; Connecticut; Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) and profit-sharing plan

Medical, dental, and vision insurance

Paid vacation

Paid sick time

Paid training

Short-term disability and life insurer

Opportunities for growth within the汽车

Job summary

Reynolds’ Subaru in Connecticut is seeking an Express Service Writer to join our dealership. No automotive experience is required, as we provide paid training and full support to help you succeed, especially if you bring strong customer service skills and a positive attitude.

You’ll greet customers, coordinate with technicians, explain service needs, and assist with the checkout process, ensuring a smooth, positive experience from arrival to vehicle pickup.

Qualifications

• Strong customer service and communication skills.
• Professional, positive attitude and reliability.
• Self-motivated and eager to learn.
• Organized and detail-oriented; able to multitask in a fast-paced environment.

Responsibilities

• Greet customers and check in their vehicles in a friendly and timely manner.
• Communicate regularly with service technicians regarding vehicle status.
• Keep customers informed of diagnostic results, service needs, and technician recommendations.
• Review and explain recommended maintenance and repairs.
• Assist customers throughout the checkout process.
• Notify customers promptly when their vehicle is complete, washed, and ready for pickup.
• Review and close repair orders with customers.
• Help coordinate and manage loaner and rental vehicle schedules.
• Provide excellent customer service throughout the entire service experience.

Skills

Customer service

Communication

Team player

Multitasking

Data entry

MS Word

MS Excel

Tools

MS Word

MS Excel

Job description

Reynolds’ Subaru in Connecticut is seeking an Express Service Writer to join our dealership. No automotive experience is required, as we provide paid training and full support to help you succeed, especially if you bring strong customer service skills and a positive attitude.

You’ll greet customers, coordinate with technicians, explain service needs, and assist with the checkout process, ensuring a smooth, positive experience from arrival to vehicle pickup.