Service Appointment Specialist

Lia Auto Group; Enfield (CT); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401K Plan with Employer Match

Paid Time Off

Paid Weekly

Life Insurance

Discounts on services and parts

Employee vehicle purchase plans

Uniforms provided

Job summary

Lia Hyundai Enfield is seeking a Service BDC Appointment Coordinator to join our service team. This role focuses on scheduling and maintaining service appointments, providing warm customer service, and supporting the dealership’s service operations.

Compensation ranges from $17.50 to $18.50 per hour based on experience. Benefits include medical, dental and vision, 401K with employer match, paid time off and employee vehicle purchase plans.

Qualifications

• Organized and ambitious self-starter who can manage multiple tasks.
• Experience with dealership procedures preferred but not required.
• Excellent verbal and written communication with professional appearance.
• Must have clean and valid driver's license and provide quality customer service.

Responsibilities

• Make outbound calls and follow up on service appointments.
• Answer customer questions about service performed or refer them to someone who can.
• Perform other duties as assigned by manager.

Skills

Organized and ambitious self-starter

Enthusiastic personality

Knowledge of dealership procedures

Quality customer service

Computer literacy

Prompt & courteous

Verbal & written communication

Clean & valid driver's license

Tools

CRM software

Job description

Lia Hyundai Enfield is seeking a Service BDC Appointment Coordinator to join our service team. This role focuses on scheduling and maintaining service appointments, providing warm customer service, and supporting the dealership’s service operations.

Compensation ranges from $17.50 to $18.50 per hour based on experience. Benefits include medical, dental and vision, 401K with employer match, paid time off and employee vehicle purchase plans.