Service Appointment Coordinator — Growth & Benefits

Lia Auto Group; City of Schenectady (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401K Plan with Employer Match

Paid Time Off

Paid Weekly

Life Insurance Plan

Discounts on services and parts

Employee vehicle purchase plans

Company provided uniforms

Job summary

Lia Auto Group is seeking Service BDC Appointment Coordinator(s) to join our service team in New York. Compensation ranges from $45,000 to $60,000 annually based on experience.

Responsibilities include making outbound calls and following up on service appointments, answering customer questions about services or products, and handling other duties as assigned by the manager. We offer medical, dental and vision coverage, a 401K plan with employer match, paid time off, life insurance, discounts on

Qualifications

• Organized and ambitious self-starter.
• Enthusiastic personality.
• Knowledge of dealership procedures preferred, but not required.
• Ability to provide quality customer service.
• Computer literacy.
• Prompt & courteous.
• Professional personal appearance & excellent verbal/written communication.
• Must have clean & valid driver's license.

Responsibilities

• Make outbound calls and establish follows-up with service appointments.
• Answer customer questions about service performed or products purchased or refer them to someone who can.
• Any other duties assigned by manager.

Skills

Organization

Customer service

Communication

Professional appearance

Phone skills

Driver's license

Tools

Computer literacy

Job description

Lia Auto Group is seeking Service BDC Appointment Coordinator(s) to join our service team in New York. Compensation ranges from $45,000 to $60,000 annually based on experience.

Responsibilities include making outbound calls and following up on service appointments, answering customer questions about services or products, and handling other duties as assigned by the manager. We offer medical, dental and vision coverage, a 401K plan with employer match, paid time off, life insurance, discounts on