Service Appointment Coordinator – Growth & Benefits

The Lia Group; Enfield (CT); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401K Plan with Employer Match

Paid Time Off

Paid Weekly

Employer funded Life Insurance

Discounts on services and parts

Employee vehicle purchase plans

Uniforms provided

Job summary

The Lia Hyundai Enfield is seeking a Service BDC Appointment Coordinator to support the service team. The role offers an hourly wage of $17.50–$18.50 based on experience and includes a comprehensive benefits package.

You will manage outbound calls, answer questions about service, and perform various duties as assigned by the manager, contributing to a smooth service flow. Join a dedicated Lia team focused on customer care and efficient appointment management.

Qualifications

• Must be organized and an ambitious self-starter.
• Must be able to provide quality customer service.
• Computer literacy is required.
• Professional appearance with strong verbal and written communication.

Responsibilities

• Make outbound calls and follow up on service appointments.
• Answer questions about service or refer to the right person.
• Perform other duties as assigned by manager.

Skills

Organization

Enthusiasm

Dealership procedures

Customer service

Computer literacy

Courtesy

Professional appearance &communication

Driver's license

Job description

The Lia Hyundai Enfield is seeking a Service BDC Appointment Coordinator to support the service team. The role offers an hourly wage of $17.50–$18.50 based on experience and includes a comprehensive benefits package.

You will manage outbound calls, answer questions about service, and perform various duties as assigned by the manager, contributing to a smooth service flow. Join a dedicated Lia team focused on customer care and efficient appointment management.