Automotive Service Concierge | 60k-125k+ + Sign-On Bonus

The Lia Group; Hartford (CT); On-site; USD 60,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401K Plan with Employer Match

Paid Time Off

Paid Weekly

Life Insurance

Job summary

Lia Hyundai Hartford is seeking an experienced Service Advisor to join our team. This role offers a compensation range of $60K-$125K+ based on knowledge and production, with a sign-on bonus up to $2,500 based on experience and certifications.

We provide Medical, Dental and Vision coverage, a 401K plan with employer match, paid time off, and ongoing training. Join us to deliver exceptional customer experiences in a fast-paced automotive service environment.

Qualifications

• Must hold a high school diploma or equivalent.
• Excellent customer service skills.
• Basic computer skills.
• Positive, friendly attitude, with a customer service mentality.
• Enjoy working in a fast-paced environment.
• Excellent oral and written communication skills.
• Must have a clean and valid driver's license.

Responsibilities

• Oversee flow of Drive Lane. Ensure customers receive prompt, courteous service.
• Take ownership of the customer's experience by communicating repair information and recommendations from the technician to the customer.
• Provide concierge support for all owner inquiries to assure a positive customer experience.
• Ensure daily inventory of technicians' time is sold to service customers.
• Distribute work between technicians efficiently.

Skills

Customer service

Computer skills

Positive attitude

Fast-paced environment

Oral and written communication

Driver's license

Education

High school diploma

Job description

Lia Hyundai Hartford is seeking an experienced Service Advisor to join our team. This role offers a compensation range of $60K-$125K+ based on knowledge and production, with a sign-on bonus up to $2,500 based on experience and certifications.

We provide Medical, Dental and Vision coverage, a 401K plan with employer match, paid time off, and ongoing training. Join us to deliver exceptional customer experiences in a fast-paced automotive service environment.