Service Appointment Coordinator – Growth & Perks

Paylocity; Youngstown (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Paid community service day

Paid parental leave

401K plan

Competitive hourly wages

Career growth opportunities

Family owned and operated

Long term job security

Job summary

#1 Cochran is recruiting an Appointment Coordinator for the Austintown Ford/Mercedes-Benz location. The role supports scheduling across locations, handling service calls, and assisting with ClubOne enrollment as part of a busy automotive service team.

Since joining our winning team, you will contribute to a culture focused on growth, stability, and excellent customer service within a family-owned operation with long-term opportunities.

Qualifications

• Experience handling customer inquiries and routing calls.
• Ability to schedule and coordinate multiple appointments across locations.
• Basic cash handling or point-of-sale support is helpful.

Responsibilities

• Answering incoming service calls.
• Scheduling service appointments for both locations.
• Help cashier and help customers enroll in our ClubOne program.
• Open loaner vehicle agreements.
• Other manager-directed tasks as needed.

Skills

Customer service

Phone handling

Scheduling

Cashier support

Job description

#1 Cochran is recruiting an Appointment Coordinator for the Austintown Ford/Mercedes-Benz location. The role supports scheduling across locations, handling service calls, and assisting with ClubOne enrollment as part of a busy automotive service team.

Since joining our winning team, you will contribute to a culture focused on growth, stability, and excellent customer service within a family-owned operation with long-term opportunities.