Service Appointment Coordinator – Growth & Perks

#1 COCHRAN FORD/MERCEDES- BENZ AUSTINTOWN; Youngstown (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Paid community service day

Paid parental leave

401K plan

Competitive hourly wages

Career growth opportunities

Family owned and operated

Long term job security

Job summary

#1 Cochran is recruiting an Appointment Coordinator for the Austintown Ford/Mercedes-Benz location. The role supports scheduling across locations, handling service calls, and assisting with ClubOne enrollment as part of a busy automotive service team.

Since joining our winning team, you will contribute to a culture focused on growth, stability, and excellent customer service within a family-owned operation with long-term opportunities.

Qualifications

• Experience handling customer inquiries and routing calls.
• Ability to schedule and coordinate multiple appointments across locations.
• Basic cash handling or point-of-sale support is helpful.

Responsibilities

• Answering incoming service calls.
• Scheduling service appointments for both locations.
• Help cashier and help customers enroll in our ClubOne program.
• Open loaner vehicle agreements.
• Other manager-directed tasks as needed.

Skills

Customer service

Phone handling

Scheduling

Cashier support

Job description

Description

#1 Cochran is looking to add an Appointment Coordinator to its team at our Austintown Ford/ Mercedes-Benz location!

#1 Cochran is the leading automotive retailer in the tri-state area. Yet one of our greatest assets isn't our size or our multi-million-dollar inventory. Our greatest asset and driving force behind our success is our 1800 plus team members. We have been awarded as one of Pittsburgh’s top workplaces for 14 years running. COME JOIN OUR WINNING TEAM!

What We Offer

• Full complement of health insurance benefits
• Paid time off in first year of employment (12, 16, 20 days annually)
• Paid holidays
• Paid community service day
• Paid parental leave
• 401K plan with company match
• Competitive hourly wages
• Career growth opportunities
• Family owned and operated
• Long term job security

Responsibilities

• Answering incoming service calls
• Scheduling service appointments for both locations
• Help cashier and help customers enroll in our ClubOne program
• Open loaner vehicle agreements
• Other manager-directed tasks as needed

We welcome all replies in strict confidence. For more information or to schedule an interview, share your resume or employment history with us. All replies kept in strict confidence. EOE. #1 COCHRAN: A GREAT PLACE TO GROW YOUR CAREER.