Service Appointment Coordinator | Growth & Benefits

Wright Buick GMC; Wexford (Allegheny County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacation and holidays

Employee discounts on vehicles, parts,

service

Growth opportunities

Friendly, team-oriented culture

Job summary

Wright Nissan Buick GMC Lotus in Wexford, PA, is hiring a full-time Service Appointment Coordinator to join a friendly, professional team. You will manage the service calendar, schedule appointments, and communicate with clients by phone to ensure a seamless experience.

Ideal candidates have strong phone skills, are detail-oriented, and can multi-task in a fast-paced setting. Prior dealership or customer service experience is preferred.

Qualifications

• Experience in customer service or dealership environment preferred.
• Strong computer skills and data entry accuracy.
• Ability to schedule and coordinate appointments efficiently.
• Pass background check and drug screen as required.

Responsibilities

• Answer phones professionally and respond to client inquiries.
• Schedule and confirm service appointments based on requests and shop capacity.
• Maintain customer database and service calendar.
• Coordinate with service advisors and technicians to ensure a smooth service experience.
• Assist with administrative duties as needed.

Skills

Professional phone skills

Attention to detail

Ability to multi-task

Customer service oriented

Team-focused

Tools

MS Office

CRM software

Job description

Wright Nissan Buick GMC Lotus in Wexford, PA, is hiring a full-time Service Appointment Coordinator to join a friendly, professional team. You will manage the service calendar, schedule appointments, and communicate with clients by phone to ensure a seamless experience.

Ideal candidates have strong phone skills, are detail-oriented, and can multi-task in a fast-paced setting. Prior dealership or customer service experience is preferred.