Service Appointment Coordinator — Growth & Benefits

Germain Motor Company; Naples (FL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Comprehensive Benefits

401(k) with employer match

Paid vacation/holidays

Competitive wage plans

Professional development and internal晋

Company outings and activities

Employee discounts

Job summary

Germain Lexus of Naples in Naples, FL is seeking a Service Appointment Coordinator for a full-time role. The position offers pay based on experience and focuses on scheduling and confirming service appointments with top-notch customer service.

In this role, you will manage the appointment calendar, respond to phone calls and emails, and coordinate with service advisors and technicians to ensure a seamless customer experience. We value reliability, communication, and a proactive approach.

Qualifications

• Excellent communication skills are essential.
• Strong computer skills and familiarity with service software are preferred.
• Attention to detail and organizational skills help ensure smooth scheduling.
• Prompt and courteous demeanor enhances customer experience.
• Positive and hardworking personality supports a fast-paced dealership environment.

Responsibilities

• Schedule and confirm service appointments.
• Manage appointment calendar and follow up with customers.
• Answer phone calls and respond to emails regarding appointments.
• Coordinate with service advisors and technicians.

Skills

Excellent communication skills

Strong computer skills

Attention to detail

Organizational skills

Prompt and courteous demeanor

Positive and hardworking personality

Job description

Germain Lexus of Naples in Naples, FL is seeking a Service Appointment Coordinator for a full-time role. The position offers pay based on experience and focuses on scheduling and confirming service appointments with top-notch customer service.

In this role, you will manage the appointment calendar, respond to phone calls and emails, and coordinate with service advisors and technicians to ensure a seamless customer experience. We value reliability, communication, and a proactive approach.