Automotive Service Receptionist - Front Desk & Scheduling

Germain Ford of Sidney; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Health Insurance

401(k) Employer Match

Paid Vacation

Competitive Wage Plans

Professional Development

Company Outings

Employee Discounts

Job summary

Germain Lexus of Naples is hiring a Full-Time Service Receptionist in Naples, FL. The role centers on delivering exceptional customer service, handling phones, guiding customers to the right departments, scheduling service appointments, and assisting with payments. The position emphasizes a professional image and teamwork within the service department.

Pay is based on experience and includes benefits as part of Germain's employee offerings for ongoing development and company holidays.

Qualifications

• Excellent listening and communication skills required.
• Punctual and able to handle a dynamic schedule.
• Professional appearance and strong customer service mindset.
• Valid driver's license and clean driving record.

Responsibilities

• Answer dealership phones and greet customers.
• Direct customers to the correct department and notify staff.
• Collaborate with service and internal teams.
• Assist in scheduling and confirming appointments.
• Help service customers with payments.
• Other duties as assigned.

Skills

Listening & communication

Punctuality

Professional appearance

Driver's license

Job description

Germain Lexus of Naples is hiring a Full-Time Service Receptionist in Naples, FL. The role centers on delivering exceptional customer service, handling phones, guiding customers to the right departments, scheduling service appointments, and assisting with payments. The position emphasizes a professional image and teamwork within the service department.

Pay is based on experience and includes benefits as part of Germain's employee offerings for ongoing development and company holidays.