Service Appointment Concierge

Puklich Chevrolet GMC; Bismarck, Northern (ND, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Puklich Chevrolet GMC in Bismarck, ND is seeking a Business Development Center Representative - Service to handle inbound calls for the dealership’s Service department and set appointments. The role requires strong communication, reliability, and the ability to work as part of a team in a fast-paced environment.

Responsibilities include maintaining logs, following up with potential buyers, coordinating with service personnel, and ensuring a high level of customer service while upholding the

Qualifications

• Strong customer service and communication skills.
• Ability to read, write, and follow instructions.
• Ability to multi-task and coordinate with team members.

Responsibilities

• Answer inbound calls for Service and schedule appointments.
• Maintain a daily log of service activities.
• Follow up with potential buyers and update tracking tools.
• Communicate effectively within the BDC and with other departments.
• Ensure professional appearance and attendance.

Skills

Customer service

Phone experience

Bilingual

Communication skills

Education

AA degree or equivalent

Job description

Puklich Chevrolet GMC in Bismarck, ND is seeking a Business Development Center Representative - Service to handle inbound calls for the dealership’s Service department and set appointments. The role requires strong communication, reliability, and the ability to work as part of a team in a fast-paced environment.

Responsibilities include maintaining logs, following up with potential buyers, coordinating with service personnel, and ensuring a high level of customer service while upholding the