Service Advisor — World‑Class Customer Experience & Growth

Penske Automotive; San Jose (CA); On-site; USD 60,000 - 140,000; Full time

Benefits offered by this job

Healthcare options (medical, dental, vision)

401k savings and retirement plan with company match

Training and career growth opportunities

Job summary

Penske Automotive in San Jose is seeking an Automotive Service Advisor to join Capitol Honda. This role requires a genuine interest in providing exceptional customer experiences and strong communication skills.

The Advisor will act as a liaison between customers and the service department, handling appointments and ensuring a world-class service experience. Pay ranges from $60K to $140K annually plus commission, along with comprehensive benefits.

Qualifications

• Genuine interest in providing exceptional customer service.
• Strong communication, interpersonal, and organizational skills.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Act as a liaison between customers and the service department.
• Schedule appointments and review service history.
• Provide accurate cost estimates and relay maintenance information to customers.

Skills

Customer experience focus

Communication skills

Team player attitude

Organizational skills

Job description

Penske Automotive in San Jose is seeking an Automotive Service Advisor to join Capitol Honda. This role requires a genuine interest in providing exceptional customer experiences and strong communication skills.

The Advisor will act as a liaison between customers and the service department, handling appointments and ensuring a world-class service experience. Pay ranges from $60K to $140K annually plus commission, along with comprehensive benefits.