Strategic Service Advisor: Customer Experience & Growth

Honda North CA; Clovis (CA); On-site; USD 65,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental/Vision

401k match

Job summary

Honda North, a Penske Automotive Group dealership, seeks an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and providing accurate cost estimates.

We offer a comprehensive benefits program, including health care options and a 401k plan with company match, with ongoing training and career growth opportunities in a values-driven

Qualifications

• Excellent communication and interpersonal skills.
• Prior experience advising customers in an automotive service setting is preferred.
• Ability to explain service options and pricing clearly to customers.
• Strong organizational skills and attention to detail.

Responsibilities

• Serve as the front-line liaison between customers and the service department.
• Schedule appointments and manage service history Review and relay vehicle maintenance information to customers.
• Provide accurate cost estimates and explain parts and labor charges.
• Assist customers throughout the ownership journey and support monthly goals.

Skills

Customer service

Communication

Scheduling

Team player

Organization

Job description

Honda North, a Penske Automotive Group dealership, seeks an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and providing accurate cost estimates.

We offer a comprehensive benefits program, including health care options and a 401k plan with company match, with ongoing training and career growth opportunities in a values-driven